You can only return new & sealed vinyl within 7 days of your order date. You will have to secure the vinyl with bubble wrap and put it in a hard case that does not bend. You will have to cover the cost of returning an item to us. It is recommended to use a service with a tracking code. If the vinyl does not reach us in a perfect condition we reserve the right to deny a refund. In such a case we will send back the vinyl to you. Any refunds will be made on the payment method used for the purchase. It can take up to 7 working days for your refund to appear to your account.
If you want to cancel an order you can only do so within an hour of your purchase by sending us an email at : orders [at] sydrecords.com stating the product and the order ID.